FAQ
Shipping:
When will my order ship out?
Most orders ship out within three to ten business days. Shipping timelines are post fulfillment (after the production of product).
What if my address is wrong on my order?
Orders will be fulfilled and shipped to the address given on the original order and cannot be changed or adjusted once fulfillment has begun. If you notice there is a mistake with your address after placing the order, please email concierge@vegasvarsity.com within 24 hours of when you placed the order. After 24 hours, we will unfortunately be unable to change or adjust the address.
Do you ship internationally?
Yes. International Standard - usually delivers within 2-4 weeks, although sometimes it can take longer due to delays in customs. No tracking information is available for orders shipped outside the US. International and military orders may experience delays in shipping due to inbound and outbound processing.
Where is my order?
Once your order has been shipped, you will receive email confirmation of your shipping details and a tracking number. Vegas Varsity is not responsible for any delayed, misplaced, lost or stolen packages caused by USPS. If this happens to your order, Vegas Varsity will do it's best to assist with the process of finding your order or starting a claim with USPS. Please allow 2-3 weeks to complete the process.
Order Changes:
Can I change or cancel my order after it is placed?
Orders process very quickly in order to ensure the fastest delivery possible. Because of this, we cannot change or cancel your order once it has been submitted. Please be sure to check all information very carefully before placing your order including promo/discount codes. If you did not input a promo/discount code before placing your order, we will unfortunately be unable to add it once your order is placed.
Damages, Returns & Exchanges:
See Policies page.